- Note: please allow time before items ship (usually 1-2 weeks). Because all items we sell are hand painted and are works of art, we require sufficient time between the placement of orders and shipment. This allows us to ensure a high quality product for each Dejesus Custom Footwear order.
**BECAUSE EACH PAIR IS CUSTOM PAINTED, NO REFUNDS WILL BE PROVIDED. ALL SALES ARE FINAL.*
PHONE/INTERNET ORDER RETURN POLICY
- Footwear purchased on the website and over the phone may be returned for an exchange or web store credit.* No full refunds will be given and each pair is subject to a $75 restocking fee. Exchanges and credit possible if they meet the following criteria:
- 1. Items are found to be in unworn or new, resalable condition and packaged in original box or packaging.
- 2. Items are returned with a postmark no later than 5 days from receipt of goods. For example: If you place an order and receive it from us on January 1st, then you must ship it back no later than January 6th.
*If these criteria are not met when items are received back in store, the customer will be contacted and notified as to our findings. The item purchased then will be shipped back to customer and no store credit will be given. No full refunds will be provided.